With a long-term focus on your Jama
After sales
Our spare parts are made for Jama. To make troubleshooting easier, detailed manuals are available to each machine. If you need assistance, we are just a phone call or e-mail away.
We know that after sales is a function that is extremely critical for your operations and therefore must be at the same high quality level as the actual products. That is why Jama has organized a department that minimizes downtimes, no matter if it is planned maintenance service, urgent need for spare parts or machine failure that needs to be fixed with the help of our service technicians.
Service department
The employees in the service department are experts in Jama’s machines, with specialist expertise in both mechanics and hydraulics as well as various problems related to electronics. The combination of different competences is provided to best manage customers’ needs for corrective maintenance, service and maintenance. Jama’s aftermarket department aims to stock most spare parts in order to reduce downtime for the customer. The inventory level is measured thoroughly and continuously against sales, planned service according to service agreements and reported statistics.
Support and spare parts
We regard the overall offer that we create in service, support and spare parts as a guarantee that we will always have the same strong focus on our customers’ Jama machines throughout their entire service life.
